Fyxer Affiliate Program Terms

Fyxer will pay the Affiliate a commission at the rate for the Affiliate's tier at the time of the referral (see clause 1A), calculated on the price paid by each Referred Customer, excluding taxes, refunds and chargebacks. On monthly plans, commission is paid on each payment received during the first twelve (12) months of that customer's paid subscription. On annual plans paid up front, commission is paid once on the full annual fee received. Commission accrues only on completed paid transactions ("Sales").

Commission is calculated per paid seat, including seats added to the Referred Customer's subscription during the twelve-month commission period.

No commission is payable on credit top-ups or other one-off purchases. Where a Referred Customer moves to a sales-led or Enterprise contract, commission on that contract is payable only as agreed in writing.

No commission is payable on the Free plan, free trials, sign-ups, or leads unless expressly agreed in writing under a separate commercial arrangement.

Fyxer may change, suspend or end commission rates, tiers, qualifying events and program benefits at any time. Changes take effect when they are posted to the Dub platform or sent by email, whichever happens first, and apply only to Referred Customers referred after that date. Commission already earned, or committed for earlier Referred Customers, will be honoured on the terms that applied when they were referred.

1A. Tiers. Affiliates are placed in a tier based on their total number of Sales: Bronze (0 to 9 Sales): 20%; Silver (10 to 19 Sales): 25%; Gold (20 or more Sales): 30%. An Affiliate is moved to Silver or Gold automatically once they reach the relevant number of Sales. A higher rate applies only to Referred Customers referred after the Affiliate moves up. Earlier Referred Customers keep the rate assigned when they were referred. For tier purposes, a "Sale" is a new Referred Customer starting a new paying subscription, not a renewal.

1B. Existing referrals. Referred Customers referred before 21 October 2026 remain on the terms that applied at the time of referral: on monthly plans, 30% of each payment for the remainder of their first six (6) months of paid subscription; on annual plans, commission has already been paid up front on the full annual fee and no further commission is due.

A "Referred Customer" is a new Fyxer customer who signs up with a work email address, sets up a new organisation on Fyxer, starts a new paying subscription, and whose purchase is attributed to the Affiliate’s unique referral link on a last-click basis within a thirty (30) day attribution window, as recorded by Fyxer’s tracking platform (Dub). For the purposes of these Terms, “customer” means the organisation, identified by its work email domain or Fyxer billing account, and not the individual user. Fyxer’s tracking records are final and authoritative.

No commission is payable where:

1. the customer is an existing paying Fyxer customer or trialist, or was one at any time in the six (6) months before the referral, including where a new user joins, or is added to, that organisation’s existing Fyxer account. A user on Fyxer's Free plan who upgrades to a paid plan through the Affiliate's referral link counts as a Referred Customer from the date of their first paid subscription, provided they first joined Fyxer through that same link and their organisation is not already a paying Fyxer customer. No commission is payable for any period on the Free plan.;
2. the customer’s last touchpoint before purchase was a Fyxer-owned paid advertisement or a branded search result;
3. the customer is the Affiliate or an entity controlled by the Affiliate; or
4. the referral was generated through any Prohibited Method (clause 5).

Approved commissions are subject to a thirty (30) day holding period from the date of the qualifying Sale, covering Fyxer's refund windows. Commissions become eligible for payout only after the holding period expires and are paid via the Dub platform, subject to any minimum payout threshold set in Dub.

Fyxer may review any payout before release and may withhold payment where it reasonably suspects a breach of these Terms, pending investigation.

Affiliates are responsible for their own taxes.

If a Referred Customer's payment is refunded, charged back, or reversed, or if a Sale is later determined to have been generated in breach of these Terms, the related commission is cancelled.

Where the commission has already been paid, Fyxer may deduct the amount from future payouts or invoice the Affiliate for repayment, payable within thirty (30) days. This clause survives termination.

The Affiliate must not, directly or indirectly:

1. Brand bidding: bid on, purchase, or target paid search or paid social placements on any search engine or platform (including without limitation Google, Bing, Yahoo, DuckDuckGo, and any regional or secondary engine) using Fyxer's trademarks, brand or product names, or any misspellings or confusingly similar variations (“Brand Terms”), or use Brand Terms in ad copy, display URLs, or keyword targeting. The Affiliate must add Fyxer's Brand Terms as negative keywords in any paid search campaign promoting Fyxer;
2. Direct linking: use the Affiliate's referral link as the destination of any paid advertisement without Fyxer's prior written consent;
3. Cookie stuffing: set, drop, or force attribution cookies or click events without a genuine, user-initiated click on the referral link;
4. Self-referral: earn commission on their own purchases or those of entities they control;
5. Incentivised traffic: offer cash, rewards, or other compensation to individuals in exchange for signing up to Fyxer, or source referrals from paid-to-signup, incentive, or exchange networks;
6. Software injection: use browser extensions, toolbars, or software that injects the referral link or discount code into a user's checkout or browsing session;
7. Misleading promotion: make false, unauthorised, or misleading claims about Fyxer, its features, its pricing, or its offers (including discount levels not authorised by Fyxer), impersonate Fyxer, or represent themselves as Fyxer's agent. In particular, the Affiliate must not describe Fyxer as working on "autopilot", as replacing an assistant, as handling everything, or as ensuring nothing slips, and must only mention features that are live at the time of publication. The Affiliate should describe Fyxer in line with Fyxer's current brand guidelines, which describe Fyxer as the AI assistant for client communication across email, meetings, Slack and Teams;
8. Unauthorised code distribution: publish the Affiliate's discount code on coupon aggregator sites, or distribute it other than to their own audience, without Fyxer's prior written consent.

Any breach of this clause is a material breach entitling Fyxer to immediately terminate the Affiliate's participation, cancel all pending commissions, claw back paid commissions attributable to the breach, and seek injunctive relief and/or damages. The restriction in (a) continues for twelve (12) months after termination.

The information the Affiliate provides in their program application, including declared traffic sources and promotional methods, forms part of these Terms and is warranted to be accurate. The Affiliate must notify Fyxer before materially changing their promotional methods or channels.

Fyxer may request evidence of traffic sources at any time, and unexplained anomalies (including conversion patterns inconsistent with the Affiliate's declared audience) are grounds for suspension of payouts pending investigation.

Fyxer may monitor Affiliate traffic quality, run branded search checks in any geography, and audit referred cohorts for activation, retention, and refund behaviour, including through the Dub platform's risk monitoring tools. The Affiliate agrees to cooperate reasonably with any investigation.

Active Affiliates receive a complimentary Fyxer Pro subscription (one seat) for personal use for as long as the Affiliate remains an active, compliant participant, and a discount code giving their audience 20% off the first three (3) months of a monthly Pro or Team subscription, in addition to Fyxer's standard 14-day free trial.

These benefits remain Fyxer's property, may be modified or withdrawn at any time, are conditional on the Affiliate remaining active and compliant with these Terms, and end on termination. The complimentary subscription may not be resold, shared, or transferred.

A payment card is taken at checkout to start the free trial, so the Affiliate must not describe the trial or offer as "no credit card required". Prices can change; the Affiliate should direct their audience to fyxer.com for current pricing and must not quote prices or discounts other than those currently published by Fyxer.

The Affiliate must comply with all applicable advertising laws and self-regulatory codes in every market they promote in, including the FTC Endorsement Guides (16 CFR Part 255) in the United States and the CAP Code and ASA guidance in the United Kingdom.

All promotional content must include a clear, prominent disclosure of the affiliate relationship, using "#ad" (or an equivalent label approved by Fyxer for the relevant market), placed at the start of the post or caption and before or next to the referral link.

The Affiliate must comply with the terms of each platform on which they promote Fyxer and must not disparage Fyxer or bring it into disrepute.

Either party may end the Affiliate's participation at any time on notice. Fyxer may suspend links, discount codes, and payouts immediately where fraud or breach is suspected.

On termination: referral links and codes are deactivated; compliant, pending commissions are paid after the holding period; and commissions arising from breach are forfeited. Clauses 4, 5 (post-termination restriction), 11, and 12 survive termination.

The Affiliate must not disclose confidential information concerning Fyxer's business, affairs, customers, or suppliers, except as required to perform under these Terms or by law.

The Affiliate may not assign or subcontract their rights or obligations without Fyxer's prior written consent.

The program is operated on Dub, and the Affiliate must also comply with Dub's Partner Terms of Service; in any conflict regarding the commercial relationship between the Affiliate and Fyxer, these Terms prevail.

Fyxer may update these Terms from time to time; the updated version will be posted at this URL with a revised “Last updated” date, and continued participation after the effective date constitutes acceptance.

These Terms are governed by the laws of England and Wales, and both parties consent to the exclusive jurisdiction of the English courts.

To the maximum extent permitted by law, Fyxer's total aggregate liability to the Affiliate arising out of or in connection with these Terms, whether in contract, tort (including negligence), or otherwise, shall not exceed the total commission actually paid to the Affiliate in the six (6) months preceding the event giving rise to the claim.

Fyxer is not liable for any indirect, special, or consequential loss, or for loss of profits, revenue, business, or anticipated savings, even if advised of the possibility of such loss.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

The Affiliate shall indemnify and hold Fyxer harmless against all claims, losses, liabilities, damages, and reasonable costs (including legal fees) arising out of or in connection with:

1. the Affiliate's breach of these Terms, including any Prohibited Method under clause 5;
2. the Affiliate's promotional content or conduct, including any claim of trademark infringement, unfair competition, or breach of applicable advertising law; or
3. any third-party claim arising from the Affiliate's use of Fyxer's name, marks, or discount codes otherwise than as permitted under these Terms.

Subject to the Affiliate's compliance with these Terms and any brand guidelines issued by Fyxer from time to time, Fyxer grants the Affiliate a limited, non-exclusive, non-transferable, revocable licence to use Fyxer's name and logo solely to identify the Affiliate's participation in the program and to promote Fyxer in accordance with these Terms.

This licence terminates automatically on termination of the Affiliate's participation, and the Affiliate must immediately cease all use of Fyxer's name and marks. No other rights in Fyxer's intellectual property are granted.