Everything your team knows. In one place.

Introducing shared context for high-stakes customer experience. Every customer interaction; organized, searchable, and queryable.

Speak to Sales

One source of truth across:

Your CRM says the deal is alive. It isn't.

Email threads, Slack messages, off-the-record conversations. The conversations are happening. You just can't see them.

Professional using AI email assistant on their device

Shared context connects all the dots

Which deals are warm? Which relationships have gone quiet? Who on your team handles customer conversations the way you'd want? Now you can find out.

Team collaborating with AI email assistant tools

the solution

Every client relationship. Finally visible.

See the whole picture

Every email, call, and message across every account, in one place. Not just what got logged.

Ask what's happened

Query the real state of any deal, any relationship, any rep. Before your QBR, not after.

Catch what's falling

Fyxer keeps tabs on every client conversation and tells you when something needs your attention.

Your team's knowledge, on demand

What did we promise Northstar on the last three calls?

On 2 May, Tom committed to sending a revised proposal by end of week. On 18 April, the team agreed to explore a custom onboarding plan. On 3 April, pricing flexibility was mentioned as something that could be revisited at renewal.

Sourced from: Tom Harris (Zoom, 2 May) · Sarah Mitchell (Zoom, 18 April + Outlook, 3 April)

Summarize everything we know about this account

Northstar have been a customer since January 2024. Primary contact is Rachel Green (Head of CX). Sentiment has been mixed recently; two support escalations in the last month. Renewal is in 8 weeks and no conversation has been had about it yet.

Sourced from: HubSpot + Salesforce + Slack (Rachel Green)

What objections keep coming up in our enterprise deals?

Pricing and security are the two most common blockers. Security concerns have increased over the last 60 days, appearing in 7 of the last 10 enterprise calls. Integration complexity is also emerging as a recurring theme in later-stage deals.

Sourced from: 47 Zoom calls, HubSpot deal notes, and Gmail.

Which accounts are showing signs they might churn?

Three accounts warrant attention. Northstar have raised two support escalations this month with no resolution. Brightfield haven't engaged with any comms in 6 weeks. Orion flagged dissatisfaction on their last call and their renewal is in 3 weeks.

Sourced from: HubSpot, Salesforce, Outlook, and Zoom.

What do our top performers say differently in discovery calls?

Emma spends 40% more time on impact questions than the team average, and rarely discusses pricing before the second call. She consistently closes discovery by agreeing a clear next step. Her deals progress to proposal stage twice as fast as the team median.

Sourced from: 34 Zoom calls, HubSpot deal data, and Slack messages from Emma Richardson.