Launched in July 2015, ClearScore has rapidly evolved into one of the leading FinTech businesses in the UK. The first UK company to provide its customers with free credit checks and scores, ClearScore revolutionised the credit market before diversifying its offering, moving into areas such as credit card offers, personal loans and car finance. ClearScore’s meteoric growth is best showcased by its following, with 2 million people using the service before its first birthday
CEO Justin Basini approached FYXER in October 2016 as ClearScore ramped up growth. Even when working 20-hour days, Justin found there was no respite in the number of tasks that were flooding his in-tray. He wanted flexible executive support to give him more time to focus on the tasks that mattered.
To say ClearScore has grown rapidly is an understatement: not many companies grow from foundation to £275 million exit in under three years. However, growing so quickly often comes at a price.
FYXER boosted the effectiveness of ClearScore’s leadership. With a team of Fyxers working across the executive team, senior management was able to focus on the demands and pressures of running an extremely high-growth company, eventually leading to an unprecedented £275 million exit.
Meanwhile, FYXER provided an immediate tonic for the accompanying growing pains. As the business grew, FYXER helped to orchestrate a cohesive, coordinated approach throughout the whole company (especially with regard to its new international offices), allowing ClearScore to function as an effective unit. Finally, freeing up the executive team’s time, relieved stress and ensured the leadership did not suffer from burn-out.
Initially, FYXER worked solely with Justin, helping to streamline his output and clear unnecessary tasks from his day-to-day. Realising the productivity and well-being benefits of FYXER’s support, he decided to roll out the service to his whole executive team within three months. As a scalable service, we onboarded two new Fyxers to the team working on the account, removing the need for ClearScore to spend time and money hiring and training new full-time personnel.
As ClearScore grew – expanding its offering, moving offices, hiring more staff – so did FYXER’s support. From preparing meetings and business trips to coordinating executive team diaries, FYXER enabled Justin and his team to focus on the business-critical tasks needed to grow the company in the way they wanted.