What options do you have for a VA?

Posted by Archie on 27/02/17 10:18

 

A wealth of experience, instant accessibility and flexible working hours? Whatever you are looking for, an assistant should be tailored to suit your needs, and at Fyxer, this is our bread and butter.

The term ‘assistant’ can seem ambiguous: with so many potential facets to the role, it can be difficult to pinpoint what level of service is provided. In some cases, it’s primarily about clerical work, in others it’s all about organisation. Some people will look to their assistants for market research and analysis; a sounding board for ideas. There is near-endless scope when it comes to an assistant and, like with any hire, finding the right fit for your business is essential.

Yet, finding the perfect assistant can seem an arduous task, especially if you aren’t entirely sure what’s out there. In this blog, we have therefore set out the pros and cons of the two principal types of personal assistant in London: the traditional assistant and the virtual assistant.

 

Traditional assistants London

Following the traditional model, an assistant would work in-house on a full-time basis.

Positives:

  • Instantly accessible – direct interaction during traditional working hours.
  • Dedicated person – solely working for you.
  • Physical presence – ability to meet and greet clients and converse with you face-to-face.
  • Expertise – will have at least three years’ experience.

Negatives:

  • One person skill sets – limited to the knowledge and expertise of one person.
  • Over-capacity – full-time role could lead to hours of unnecessary use.
  • Holiday / illness – need to organise alternative cover for holiday or sickness.
  • Recruitment – time spent looking for suitable person / hiring in this area isn’t your competency.

 

Virtual assistants London (FYXER)

Positives:

  • Instantly accessible – over-the-phone / email interaction during traditional working hours.
  • Dedicated person – suited to your needs and understanding of your business.
  • Not a ‘one-man band’ – can draw on expertise of an office of virtual assistants.
  • Expertise – will have at least three years’ experience.
  • Cover – holiday / sick cover from other assistants in the office.
  • Hour-by-hour basis – only pay for the assistance you actually need.
  • Client role – be treated like the client, not the employer.

Negatives:

  • Remote working – members must pay a fee for their Fyxer to come to their office.
  • No ad-hoc work – you can’t hire FYXER for less than a 30 hour per month commitment.
  • Waiting period – Time taken to ensure your assistant is the perfect fit.
  • Payment in advance – Unlike an employee, FYXER requires payment for the service in advance.

These are of course generalisations and an assistant should be tailored to suit your needs. At FYXER, this is our bread and butter and we pride ourselves on matching our members with their perfect assistant.

However, it is not just about finding the perfect match. Businesses must look at their bottom line too.

 

Traditional assistants London

Hard costs:

  • Salary – £40-45,000 pa
  • National Insurance contribution – £3300
  • Desk rental – £6,000 per year (@ £500 per month)
  • Recruitment fee – £8,000-9,000 (@ 20% of salary)

Soft costs:

  • Recruitment time
  • Interview time
  • New employee set up costs
  • Virtual assistants London (FYXER)

Hard costs:

  • Fee – £12,600 per year

Soft costs:

  • Initial application time
  • New employee set up costs

 

Gone are the days when hiring a full-time, salaried member of staff was a prerequisite of having an assistant. Thanks to technological advances, the efficiency benefits of having an assistant can be reaped another way.

Topics: Virtual Assistants, Executive Assistants