virtual assistants, remote working, fyxer
Posted by:
September 24, 2019

The benefits of being a fully remote company: two months on

In August, FYXER closed the doors on the traditional office environment for the final time, becoming a fully remote company. Two months on, the change has already made a positive impact: bringing benefits to our employees’ working and non-working lives.

Taking your ‘office’ with you

One of the driving forces behind last month’s decision was the weekly commute to London for the ‘office day’. Not only was the commute costly, time-consuming and unnecessary, but it also forced staff to abandon their personal work environments and limited our talent pool to those within travelling distance.

FYXER’s new model has alleviated those issues. In the last two months, we’ve not only been able to make hires in Wales and the North East, but staff have also been able to take their ‘office’ with them when away from home. Be it on a boat in Portsmouth, in a villa in Corfu or the Tate Modern in London, all FYXER employees can now set up productive work environments wherever their life takes them.

A more productive weekly routine

Before the switch, many Fyxers said the communal day disrupted their weekly routine as the meetings, training and travelling adversely impacted their productivity. Now, staff can better plan their working week according to their and their client’s needs.

In addition, the freedom to plan one’s week at home has given our employees more time to focus on personal activities that improve their work-life balance. Some have been able to commit to a weekly exercise routine, using the hours they would have spent commuting to focus on their health instead. Others have adapted their morning routines, using the lack of a morning rush to walk their dog on the beach before work, so they are mentally relaxed and prepared for the day to come.

Unexpected benefits

Being fully remote has also led to some unexpected benefits. For example, one Fyxer in Cornwall has been able to take surf breaks at lunchtime, which clears her head and boosts her productivity in the afternoon.

However, the most widely appreciated benefit has been the social upturn. Being a fully remote company has not only given FYXER staff more time to spend with friends and family - such as lunch breaks with their partner - but also encouraged staff to visit loved ones further afield. Long journeys that were previously deemed too far are now within reach, as staff can work remotely whilst visiting. For example, one staff member now attends family events in the north of England, knowing she can work from there. Not having to travel to London once per week has given FYXER staff license to roam.

Join in

Overall, FYXER staff have reported feeling more relaxed thanks to the change, with the additional time on their hands being put to good use in terms of well-being, social interaction and personal development, to name just a few.

If this model of working sounds good to you, do read our Remote Working Guide for more information on remote working at FYXER, including guidance on how to make the most out of it.

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“It feels as if I’m getting 15-20 hours of my personal time back, giving me back my sanity. Do I feel less stressed? Yes, one million percent.”


HOW Long does it take to get started?

After an initial discovery call, we will put forward a proposal and ask for you to give us the go-ahead. Once the contract is signed we can deploy your bespoke team of Fyxers within 24-72 hours.


After our discovery call we create a team from our pool of talent that is matched to your particular needs. One advantage of working with FYXER is that you gain a team with multiple skill sets, experiences and capacities, working across different time zones.

What happens in my first few days working with FYXER?

In your kick-off call with your Account Director and lead Fyxer we will discuss current priorities and urgent tasks, also confirming the style of communication and working that best suits you. Once we are set up on your systems your Fyxers will start owning tasks on day 1.

Will I always work with the same person?

You will have a dedicated Fyxer who leads the day to day delivery of work for you, supported by a team of Fyxers, matched to your specific needs. Our account management team will be your main point of contact and trusted advisors at every stage of working with FYXER.

What happens when my Account Director or MY Fyxers are on holiday?

Because you will have a team supporting you, it means when your AD or any Fyxers are away, there is always someone that is familiar with your needs and the specific support you receive from FYXER. This ensures you receive a consistent level of service.

What does the day to day experience look like for me?

We create a communication and management structure tailored to what works best for you. You will have regular and open communication channels to confirm tasks and priorities with your Fyxers, this usually involves a combination of Slack, email and calls alongside more structured weekly stand ups. Each month you have a monthly meeting with your Account Director to cover strategic priorities, feedback and any new projects or areas you need help with. Once onboarding is complete, your Fyxers use your systems so will be executing tasks and owning workstreams in the background whilst you get on with the important stuff.

How does FYXER handle sensitive information?

Data security and confidentiality are of the utmost importance to us. We use secure, encrypted software which gives you the ability to share sensitive data, whether personal or business, safely and securely with FYXER. A fundamental pillar of your relationship with FYXER is having total trust that any confidential information you share with us will be treated as such.

Will I meet my Fyxers in person?

We do meet clients in person regularly, however we pride ourselves on our ability to work remotely and the majority of our relationship will be remote.

How do you deal with offline or IRL tasks?

We have working hubs in cities including New York, San Francisco, London, Manchester, Cape Town and Doha and local partners who can deliver in person tasks in other major cities across the world.

What if I need support outside the scope of your regular services?

Our support extends across executive, business and personal tasks. Read more on our services page. However we if you need help beyond our regular services you can discuss this with your Account Director and we will create a bespoke solution.